Terms and conditions

Order fulfillment

For cash payment option, orders must be paid in full in order to proceed further.

After order being placed, we will first check & prepare your order to get processed and then proceed to shipping

once payment received.

Delivery

All deliveries usually take only 5 to 7 business days to reach at your doorstep counting from the day order being placed (before 4pm cut off time), however under certain situation where delivery took longer time which has exceeded the promised period, we will refund a certain amount as compensation.  (except for Public Holidays) 

exchange & refund

Goods sold are not exchangeable and refundable unless it is quality issue or wrong goods being sent by us, we will 

resend a new replacement and let you keep the current one most of the time or return to us at zero cost

as we will bear for all the charges.

 - Please open up the parcel and check the items for any sign of damage first with postman present before signing

if the parcel appear to be badly damaged, do reject it if the items are in fact damaged, we will claim the

damage from courier service and arrange to post out replacement unit, otherwise we cant and

will not do exchange/refund for the damage caused during delivery by courier service.

     

- Please double check if the goods is the correct one and show no sign of any damages, defects or quality issue before removing the plastic seal of the cases/items, otherwise under certain situation it would be taken as used unit.

- Do note that a photo of the Parcel, Delivery form and goods received are required for exchange/refund process.

- Not responsible if wrong model number provided or option being selected by customers, please refer to this page

' Your Macbook Model ' to confirm your macbook model or contact us through live chat and let us assist you.

Rest assured that your delivery details and other information will only be used for delivery and order confirmation purposes, we do not share, sell, or trade your information to any third parties and no advertisement or spamming mail will ever be sent to you.

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